Privacy Policy

This Privacy Policy explains how Frens (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or interact with https://frens.site (the “Site”). By using this Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We collect personal information you provide directly to us, such as when you:

• Register for an account

• Update your profile

• Make a purchase or transaction

• Contact our support team

This information may include your name, email address, username, and payment details (excluding full credit card numbers).

Device & Usage Information

When you visit or use the Site, we automatically collect certain information about your device and usage, including:

• IP address

• Browser type and version

• Device identifiers

• Time zone and location

• Pages viewed and referring URLs

• Usage logs and actions on the Site

We use technologies such as:

• Cookies: Small data files stored on your device. Learn more or manage your preferences at cookiesandyou.com.

• Log files: Record actions on the Site, such as access times and referring/exiting pages.

• Analytics: We use Google Analytics and similar services to understand site usage and improve our platform. Learn more about Google’s privacy policy. Opt out of Google Analytics.

Order and Payment Information

Payments are processed securely via our integrated payment providers (such as NowPayments, PayPal, or others). We do not store your credit card numbers or sensitive payment details. We may retain transaction references (such as transaction IDs) for support and dispute resolution.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Site and its features

• Process your transactions and manage orders

• Communicate with you regarding your account, activity, or support requests

• Detect and prevent fraud, abuse, or security issues

• Analyze and improve our services and user experience

• Comply with legal obligations

If you have opted in, we may also send you updates or marketing information. You can unsubscribe at any time.

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers (such as payment processors or analytics platforms) as necessary to operate the Site and fulfill services.
We may also disclose information if required by law, to respond to lawful requests, or to protect our legal rights.

4. Data Security & Retention

We take reasonable measures to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration.

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce agreements.
You may request deletion of your data at any time by contacting us.

5. Your Rights

Depending on your location (e.g., EU/EEA), you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Object to or restrict certain processing of your data

• Request data portability

To exercise your rights, please contact us at frens@frens.site.

6. Children’s Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect or solicit information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last updated” date.
We encourage you to review this Policy periodically.

8. Contact Us

For questions, concerns, or to exercise your privacy rights, contact us at:

Email: frens@frens.site
Or via our contact page